Verification Representative

10900 Corporate Centre Dr Suite 250, Houston, TX 77041, USA ● Virtual Req #725
Sunday, November 21, 2021
Job Title: Verification Representative
Department: Drug Testing Services
Reports to: Verification Lead
FLSA Status:  Non-Exempt

Company Information: DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 300 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.

DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.

Position Summary:  Verifies incoming information, researches problems, quickly resolve errors, and ensures the accuracy of results that are being processed through a propriety information management system.

Qualifications required:
• High School Diploma
• Intermediate skill level in Microsoft Office Suite
• Minimum typing speed of 40 words per minute

Qualifications desired:
• Retail or corporate customer service experience
• Experience with internet browsers and web based applications
• DISAWorks® system experience

Essential functions and responsibilities:
• Processes forms related to various services received from clients, company and third party facilities
• Researches data issues and errors in DISAWorks®, a proprietary data management system
•  Contacts clients, companies and third party facilities to retrieve forms, gathers missing data, and corrects erroneous data
• Provides training and assistance to clients, companies, and third party facilities on how to follow the correct procedures to prevent future issues
• Documents research performed and actions taken to resolve issues

Nonessential skills and experience:
• Provides reception services in the absence of the receptionist
• Performs other related duties as assigned

Other details

  • Pay Type Hourly
  • Travel Required No
Location on Google Maps
  • 10900 Corporate Centre Dr Suite 250, Houston, TX 77041, USA
  • Virtual